<h2>What does House of Chill offer in Ibiza?</h2>
<p>House of Chill supplies frozen cocktail machines and drinks for villas, hotels, boats and private events in Ibiza. Check the current order builder for available products and package inclusions.</p>
<h2>Where in Ibiza do you deliver?</h2>
<p>We deliver across Ibiza. Share the exact venue and a Google Maps pin at checkout so our driver can find the right entrance.</p>
<h2>Can you deliver to a villa or hotel?</h2>
<p>Yes. Include the venue name, date and a map pin with your order.</p>
<h2>Can you deliver to a yacht or boat?</h2>
<p>Send the vessel or charter details, date and access arrangements so we can confirm availability.</p>
<h2>How do I place an order?</h2>
<p>Use the Build Your Order page to select a machine, cocktail mix and available extras. You can also browse the shop for beverages and other products.</p>
<h2>What comes with a frozen cocktail machine?</h2>
<p>Check the current order builder for machine, mix, delivery, setup, collection, glasses, straws and napkins inclusions.</p>
<h2>How many drinks does one 6-litre mix make?</h2>
<p>Approximately 30 servings; actual serving sizes can vary.</p>
<h2>Can I add more cocktail mix?</h2>
<p>Check the current page for Fresh Batch refill availability.</p>
<h2>How much does delivery cost?</h2>
<p>Check the delivery page and checkout for current delivery charges.</p>
<h2>Can you deliver on the same day?</h2>
<p>Same-day delivery may be possible depending on availability. Contact us with your date and venue.</p>
<h2>What delivery times can I choose?</h2>
<p>Check the available slots at checkout.</p>
<h2>Can I add extra rental hours?</h2>
<p>Check the current order page for availability and terms.</p>
<h2>When is the machine collected?</h2>
<p>Collection is scheduled one hour after the rental period ends, including any extra hours purchased. Please ensure an adult is present and the equipment is accessible.</p>
<h2>What details do you need for delivery?</h2>
<p>Provide the villa, hotel, event or vessel name, a Google Maps pin at the entrance, a mobile number and a second on-site contact if you will not be there.</p>
<h2>What does the machine need at the venue?</h2>
<p>A flat surface and a standard power socket within reach; if outdoors, a shaded position is preferable.</p>
<h2>Is there an age requirement?</h2>
<p>House of Chill products involving alcohol are for adults aged 18 and over.</p>
<h2>Can I change my order or delivery date?</h2>
<p>Contact us as early as possible; changes depend on availability.</p>
<h2>What is the cancellation policy?</h2>
<p>See the Refund and Returns Policy for full details.</p>
<h2>What should I do if equipment arrives damaged?</h2>
<p>Tell the driver as soon as it arrives or email us within 24 hours, with photos where possible. Please do not try to repair the machine yourself.</p>
<h2>Can unopened drinks be returned?</h2>
<p>See the Refund and Returns Policy.</p>
<h2>How do I contact House of Chill?</h2>
<p>Email chill@houseofchill.club. For a delivery scheduled for today, put that in the subject line.</p>